PLC & Automation machine Backups for the United States
PLC backup is the first (and most important) step to being totally supported. All programmable devices (PLCs, HMIs, VFD, Temperature Controllers, etc.) contain custom programs and configurations that are customized for your application. Without having YOUR OWN COPY of these files, you are at the mercy of the company that originally provided you the equipment to have one. Because of this, we offer PLC backup software services everywhere in the United States to our customers so that you can be fully supported.
1. How does Program Backups Work?
Either you can provide pictures of all the required devices for program backups, or we can make a site visit to review the devices you wish to have supported by program backups. After that, we can provide you with a one-time quote for the cost of the program backups. Once the quote is accepted, we can schedule a time to come to the facility and make program back-ups and place tags (see picture) inside your control cabinets.
After all the program back-ups are organized we email a copy of your customer file containing all your programs. This is your insurance policy against a future hardware failure!! We also keep a copy of your programs. Then in the future, whenever you have a problem with the device you can simply open the Control Cabinet and contact us with the name of the program and we can dispatch someone immediately.
2. How much do Program Backups Cost? –
Because the amount & type of equipment that customers have varies, each customer receives a custom quote for their application. Prices start at $500 and go up from there.
3. What if I want to use another Vendor for support?
Of course, we want you to choose us for your future support, but you are under no obligation to do so. The customer file we provide to you is yours to keep and use however you want.