Last updated: November 8, 2026

This page explains what information PLC Paramedics (Sun Services dba PLC Paramedics) collects on plcparamedics.com, why we collect it, and the choices you have.

What you give us

Contact form and Dispatch Checklist. When you fill in one of our forms, we receive what you type: for example your name, company, email address, phone number, site address, billing contact, payment terms, photos of the equipment and a description of the problem. We use it to answer you, to plan and carry out the service you ask for, and to invoice it. The forms run on Tally (tally.so), which stores the answers for us.
Email and phone. When you email, call or text us, we keep the message and your contact details so we can reply and keep a record of the job.
Text messages. If you give a mobile number on the contact form, we use it to confirm by text message that you received our email reply. You can also text us photos of your equipment. If you do not want texts from us, tell us and we stop.

What our website measures

When you visit the site, these tools collect information about the visit, such as the pages you view, the links you click, the type of device and browser, and an approximate location based on your IP address. They use cookies or similar technology to do this.

Google Analytics (Google), loaded through Google Tag Manager, counts visits and shows which pages and sources bring visitors. We have set it to remove email addresses from page addresses before they are stored.
Microsoft Clarity (Microsoft) shows how visitors use our pages, through heat maps and session recordings. Clarity hides text that you type into fields.
Google Ads records when someone who came from one of our ads clicks our phone number or email link.
Pipedrive Web Visitors (run by Leadfeeder), part of our customer management system, may identify the company network a visit comes from, so we know which businesses look at our services.
YouTube (Google) sets its own cookies when you play a video on our pages.

You can block or delete cookies in your browser settings. Google offers a browser add-on to opt out of Google Analytics at tools.google.com/dlpage/gaoptout. For more on how Microsoft uses Clarity data, see the Microsoft Privacy Statement.

If you are on our mailing list, we send you our newsletter through Mailchimp (Intuit). Every email has an unsubscribe link, and you can also ask us to remove you at any time.

We do not sell your personal information. We share it only with service providers that help us run the business (for example forms, email, customer records and file storage), and when the law requires it.

How long we keep it

We keep job and customer records for as long as we work with you and for as long as tax and business records require.

Your choices

You can ask us what information we hold about you, and ask us to correct or delete it. Contact us at info@PLCparamedics.com or (410) 457-4577.

Security

We use the security settings that our service providers offer, such as encrypted connections, to protect your information. No method of storage or transfer is completely secure.

Links to other sites

Our pages link to other sites, such as LinkedIn, Google reviews and YouTube. Those sites follow their own privacy policies.

Children

This website is for businesses. It is not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

If we change this policy, we update this page and the date at the top.

Contact

PLC Paramedics (Sun Services dba PLC Paramedics)
PMB 300, 10 Montgomery Dr. Suite 2
North East, MD 21901
info@PLCparamedics.com · (410) 457-4577

Privacy Policy